Consumer Education
At Elmira Savings Bank, we pledge to protect your personal data and financial information.
In today's world, scams and deceptions that lead to fraudulent activity are very real. Being skeptical of businesses and other people seeking personal information is a smart way to safeguard your accounts. If you don't understand why someone needs a piece of information or something doesn't seem quite right, you may want to gather additional details before giving out your personal data. The best way to safeguard your identity is to be aware of common scams and frauds such as:
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Smishing schemes
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Fraudulent mortgage relief programs
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Fraudulent emails claiming to be from the FDIC
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Fraudulent official checks and money orders
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Fraudulent emails seeking to capture consumer information
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Nigerian purchase scams
- Lottery scams
- The costly compassion scam
Please visit our Scams & Frauds page for more information.
Remember, unless you initiated the contact, Elmira Savings Bank will NOT request your personal information (i.e. account number, Social Security number or mother's maiden name) through email, U.S. mail or by phone. Never give out personal information in response to an unsolicited call or email.
To report suspicious transactions on your account or to report a checkbook lost or stolen, contact our Call Center at (607) 734-3374, (888) 372-9299, or stop by your local branch office as soon as possible.