The goal of HUD's National Servicing Center (NSC) is to work with FHA homeowners and their FHA lenders to find creative solutions to avoid foreclosure. Please visit HUD's website for more information.
Billing Errors or Concerns
If you think your bill is wrong or if you need more information about a transaction on your bill, write us (Elmira Savings Bank, P.O. Box 524, Elmira, NY 14902) on a separate sheet of paper as soon as possible. You may telephone us, but doing so will not preserve your right.
In your letter, include the following information:
- Your name and account number
- The dollar amount and date of suspected error
- Describe the error and explain, if you can, why you believe there is an error
- If you need more information, describe the item about which you are unsure