Existing User? Download Our Mobile Banking App!
Elmira Savings Bank is committed to continuing to take steps to help minimize the spread of the Coronavirus (COVID-19), while serving the banking needs of our customers and local communities. The health and well-being of our customers and employees continues to be a priority.
If you have experienced financial hardship, remember that we are here for you. Please contact our Call Center to learn how we may be able to assist you during this challenging time, (607) 734-3374.
Please visit this site frequently for up-to-date information on the steps we are taking during this time, and to see helpful resources from state and federal government agencies.
We strongly encourage customers to utilize digital channels for banking, such as Online and Mobile Banking. These services allow you to bank from the comfort of your home or office, while decreasing exposure to customers and our staff. Check your balance and account activity, make deposits, pay your bills, transfer funds, receive your statement and much more – anytime, anywhere. Learn more.
For the safety of our customers and employees, branch hours and operations have been adjusted and will continue to be modified as our regions reopen. Transactions are primarily being processed through the drive-thru, where applicable, with branch lobbies available on a limited basis or by appointment only. To see a full listing of our current branch hours, click here.
To discuss your needs or to schedule an appointment, please call our Call Center at (607) 734-3374 or (888) 372-9299. Our Call Center is available Monday through Friday, 8:00 a.m. to 6:00 p.m., and Saturday, 9:00 a.m. to 1:00 p.m. When visiting any of our offices, we ask everyone to wear a mask or cloth face covering for face-to-face service. Our employees will also wear face coverings for such interactions.
In addition to completing transactions with our branch staff, deposits and loan payments can be made in the branch night depositories and at most branch ATMs. ATMs can also be used to withdraw funds from your account and review your account balance.
To encourage the continued use of ATMs and Mobile Banking, we have temporarily increased certain limits that have been in place related to these services, including withdrawal limits at ATMs and mobile deposit limits based on the dollar amount and quantity of checks deposited within specified time frames. Additionally, Regulation D, which has traditionally imposed limitations on certain transactions out of savings and money market account types, has been suspended, eliminating any fees we would normally assess and allowing customers greater access to their savings.
Federal regulation has also made important changes impacting IRAs and other retirement accounts, including:
We encourage you to contact a tax advisor or financial consultant for additional information and to confirm your eligibility related to these changes.
For our loan customers who have a hardship related to COVID-19
Contact us at email@example.com or call us at 888-270-9510 between 9:00 a.m. and 4:00 p.m. Monday through Friday to discuss your options.
We are also offering our “Everything Loan” available up to $5,000, at an Interest Rate as low as 3.00% for up to 24 months, or an Interest Rate as low as 4.00% for up to 48 months*, and the first payment will not be due until 90 days after the loan closing. We have modified our standard requirements to allow for the potential to qualify even if you have reduced income during this time as a result of the COVID-19 pandemic.
Begin the application process by calling us at (607) 737-3374, toll free at (888) 372-9299, or apply online at https://loans.elmirasavingsbank.com/oa/.
*Offer effective as of March 24, 2020, and may change at any time. Offer is available to qualified customers only, loans are subject to credit approval. Not available on real estate secured loans. Funds may not be used for educational or real estate tax purposes. Payment example: $5,000 for 48 months at 4.00% (4.803% Annual Percentage Rate) is approximately $114.70, $2,500 for 24 months at 3.00% (6.073% Annual Percentage Rate) is approximately $110.89
For our Business Customers
Elmira Savings Bank is proud to have helped over 300 small businesses receive funding through the Paycheck Protection Program (PPP). At this time we are no longer accepting new applications for this program, and we cannot confirm if or when we will resume taking applications. If you are still in need of assistance, we strongly encourage you to immediately identify other lenders who may be participating in PPP. We do continue to offer a variety of other commercial loan options, which may also be of assistance to your business during this time.
If you received your PPP loan through Elmira Savings Bank and have any questions, please do not hesitate to contact the commercial loan officer or branch manager who assisted you throughout the process. You can reach them at 888-270-9510 or firstname.lastname@example.org.
We are awaiting final guidance from the Small Business Administration (SBA) related to PPP forgiveness, and will continue to provide information as we learn more. In the meantime, we encourage all businesses seeking loan forgiveness to review the SBA’s borrower application for PPP forgiveness and to review SBA guidance available at: https://home.treasury.gov/policy-issues/cares/assistance-for-small-businesses. After reviewing this information, you are highly encouraged to work with your accountant in determining your loan forgiveness eligibility, and to begin to gather the required documentation to support your calculation of eligible expenses. Once we receive final guidance from the SBA, we will provide additional details to assist you through the loan forgiveness process.
As always, we are here to assist you with all of your borrowing and cash flow needs. We have several standard loan options available at low rates and competitive terms, as well as an assortment of accounts and services to support the needs of your business.
We encourage everyone to stay vigilant against scams related to the Coronavirus. Cybercriminals have begun to send emails or contact through social media with links to fraudulent websites, intended to trick victims into revealing sensitive information.
Messages may appear to be educational, promoting awareness and prevention tips, or attempting to sell a bogus product for prevention or cure. Additionally, messages from cybercriminals may appear to come from charities seeking donations.
Be cautious of emails, text messages, social media posts or phone calls you receive requesting information; do not open links or attachments from sources unfamiliar to you; and never provide your personal or financial information. If you plan to make a donation, research the charity, never let them rush you into a donation, and do not send cash or gift cards, or wire the funds.
Other Important Information
Elmira Savings Bank
333 E. Water St., Elmira, NY 14901
Phone: (607) 734-3374
The Advisor Newsletter
Routing Number: 221370399
Orig NMLS #403589
©Copyright 2020 Elmira Savings Bank. All rights reserved.
Your privacy is very important to us.We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving Elmira Savings Bank's Web site and linking to a third party site. Please be advised that you will then link to a Web site hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Elmira Savings Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Elmira Savings Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.
You are leaving Elmira Savings Bank's Web site and linking to a third party careers site.