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Consumer Education

At Elmira Savings Bank, we pledge to protect your personal data and financial information.

In today's world, scams and deceptions that lead to fraudulent activity are very real. Being skeptical of businesses and other people seeking personal information is a smart way to safeguard your accounts. If you don't understand why someone needs a piece of information or something doesn't seem quite right, you may want to gather additional details before giving out your personal data. The best way to safeguard your identity is to be aware of common scams and frauds such as:
  • Smishing schemes
  • Fraudulent mortgage relief programs
  • Fraudulent emails claiming to be from the FDIC
  • Fraudulent official checks and money orders
  • Fraudulent emails seeking to capture consumer information
  • Nigerian purchase scams
  • Lottery scams
  • The costly compassion scam
  • Grandchild Scam
  • Fraudulent IRS Phone Calls

Please visit our Scams & Frauds page for more information.

Remember, unless you initiated the contact, Elmira Savings Bank will NOT request your personal information (i.e. account number, Social Security number or mother's maiden name) through email, U.S. mail or by phone. Never give out personal information in response to an unsolicited call or email.

Your privacy is important to us. Please view our
Privacy Notice and Identity Theft sections for more details.

To report suspicious transactions on your account or to report a checkbook lost or stolen, contact our Call Center at (607) 734-3374, (888) 372-9299, or stop by your
local branch office as soon as possible.

Elmira Savings Bank • 333 E. Water St., Elmira, NY 14901 • Phone: (607) 734-3374 • (888) 372-9299 •       

© Copyright 2013 Elmira Savings Bank. All Rights Reserved. Member FDIC.