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 Equifax Breach

September 15, 2017


Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.

Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559.

To be clear, Elmira Savings Bank was not compromised and your information was not stolen from our bank. However, Elmira Savings Bank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your accounts to us immediately by calling 607-734-3374 or toll free at 888-372-9299.

To protect your identity and personal information, Elmira Savings Bank strongly encourages our customers to take the actions noted below.

·         Review your account statements to spot any suspicious transactions. You can also monitor your account activity online at any time at  

·         If you spot any suspicious transactions, please contact us immediately at 607-734-3374 or toll free at 888-372-9299.

·         Consider if you should place an initial fraud alert on your credit report (see


·         Consider if you should freeze your credit file (see

·         Review your credit reports for accuracy. Call any one of the three credit reporting agencies to receive your free annual credit report or visit


(800) 685-1111 
P.O. Box 740241
Atlanta, GA 30374
(888) 397-3742 
535 Anton Blvd., Suite 100
Costa Mesa, CA 92626
(800) 916-8800 
P.O. Box 6790
Fullerton, CA 92834




·         You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft.

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at






Elmira Savings Bank • 333 E. Water St., Elmira, NY 14901 • Phone: (607) 734-3374 • (888) 372-9299 •       

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