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Fraudulent Pop-Ups

March 18, 2014

Customers are reporting different variations of the following messages popping up while accessing our online banking website.
Please Note: all hyperlinks have been removed from the messages below for your security.
Example one:

Suspicious activity detected at We think you might have been affected by a security breech at www.elmirasavingsbank. Please review your credit report immediately ... For your convenience, your credit report is available at no charge. Please be aware that, although the report is free, a credit card will be required to validate your identity. Click here to access your credit report.
Example two:
Attention visitors,

Data Security Breach Information

We want to make you aware of a situation that has occurred that could be related to your personal information. Recently, there was a massive system breach at Epsilon, a third party vendor that supplies marketing services to a number of companies, including Elmira Savings Bank and many others. Files containing personal information were compromised.
Names, email addresses and some personal information was exposed. Because of the increased risk of identity theft, we are urging you to check your credit report for any activity that you did not authorize.
We want to help protect you against this data breach, by offering you access to your credit score for free. This offer is available on Wednesday, March 20, 2014. Please be aware that although your credit score is free, a credit card will be required to validate your identity.
These messages are NOT originating from Elmira Savings Bank. These are fraudulent messages that are attempting to illegally obtain your credit card number. If you see such a pop-up, do not click on any of the links and do not give out your credit card number or account information.
Instead, here is what you should do:
  • Run your anti-virus program
  • Run your spyware detection program
  • Clear your cache

Elmira Savings Bank • 333 E. Water St., Elmira, NY 14901 • Phone: (607) 734-3374 • (888) 372-9299 •       

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